Remove the friction holding your business back


Kinstone Co is a business transformation consultancy that partners with organisations to shape strategy, implement solutions and deliver measurable business outcomes through technology, data and AI.

What we solve

The challenge

Growth creates complexity.

More customers, systems and processes can make a business harder to run. The cost shows up in time, productivity, visibility and missed opportunities.

Manual work

Repetitive tasks and workarounds take time away from higher-value work.

Disconnected tools

Information gets trapped between platforms, teams and processes.

Limited visibility

Inconsistent data makes it harder to see performance and act quickly.

Growing complexity

More systems, handoffs and dependencies make change harder to deliver.

The opportunity is to
make the business
work better as a whole.

One business.
Connected thinking.

We bring business strategy, technology and delivery together to solve problems that sit across teams, processes and systems. Our digital transformation services span strategy, data and AI, automation & integration, and digital experience.

Data & AI

AI should create leverage, not more complexity.

AI strategy and implementation, enablement and ongoing optimisation.

We identify where AI can reduce manual work, improve decisions or increase capacity. Then we address the data, systems, controls and adoption needed to make it useful.

Who we help

Built for what comes next.

For leaders who know the business can work better and want a practical way forward.

Financial Services

Connect systems, improve reporting and strengthen data governance to support better decisions, efficiency and growth.

E-commerce & Retail

Connect online and in-store systems, unify inventory and customer data, and automate manual processes to cut costs and scale profitably.

Healthcare, Disability & Community Services

Connect systems, reduce administration and strengthen reporting for healthcare providers, NDIS providers, disability services and community organisations.

What improves

Better business performance.

  1. Lower operating
    costs
  2. Better visibility
  3. Improved margins
  4. Better customer
    experience
  5. Greater capacity
  6. Stronger execution
  7. Reduced business
    risk
  8. Scalable operations

One connected
business.

Small by design. Experienced by default.

You work directly with experienced people who understand business, technology and delivery. We bring together the right skills for the problem, without unnecessary layers or overhead.

Portrait of Stewart Lemalu

Strategy & Transformation

Stewart Lemalu

Bringing together business strategy, technology and transformation to build organisational capability and enable sustainable change.

Portrait of John Phung

Data & AI

John Phung

Building data and AI capabilities, identifying practical AI applications and developing the foundations for scalable, data-driven decision-making.

Portrait of Nikita De Souza

Partnerships & Delivery

Nikita De Souza

Developing strategic partnerships, leading client delivery and strengthening partner capabilities for sustainable growth.

Portrait of Jose Luis Rodriguez Martinez

Digital Experience

Jose Luis Rodriguez Martinez

Combines UX/UI design and digital delivery to create user-centred digital solutions that connect business needs and customer experience.

Portrait of Sam Toohey

Platforms & Technology

Sam Toohey

Solution architect and engineer who designs and builds the platforms and integrations behind transformation, from architecture through to delivery.

What we’re thinking about

Frequently asked questions

What types of businesses does Kinstone Co work with?

We partner with growing and established organisations looking to improve performance, scale capabilities and deliver business transformation. We work across healthcare, disability and community services, retail and e-commerce, manufacturing and financial services, helping organisations make better use of their technology, data and processes as their needs evolve.

How do we know where to start with business transformation?

You don’t need a fully defined project to get started. We partner with you to understand your business priorities, existing capabilities and where technology, data or processes could deliver greater value. From there, we identify opportunities, prioritise what matters most and establish a practical path from strategy through implementation and delivery.

What makes Kinstone Co’s approach to business transformation different?

We combine strategic thinking with hands on implementation and delivery. We partner with organisations to solve business challenges, bringing together the right expertise to turn strategy into action and deliver measurable outcomes.

Not sure where to start?

Let’s work through it together

Speak with our team. We’ll share an honest view on where we can help and a practical next step.

John Phung, Data & AI, Kinstone Co
John Phung
Data & AI